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Qualtrics Survey Software

The Qualtrics subscription is expired on 31 December 2022.
The University has subscribed to a new online survey tool called QuestionPro.
You could do the Qualtrics Data Import to QuestionPro by following the instructions.
Qualtrics Technical Support

What is Qualtrics?
Qualtrics is Web-based survey software available for use by all HKBU Faculty, Students and Staff to support teaching and research at HKBU. Surveys can be created and distributed by anyone with a HKBU account.

How can I use Qualtrics?
Use of Qualtrics software requires a HKBU account login and password. You must use the HKBU Qualtrics web form to log in or create an account. If you go to the public Qualtrics website and create a trial account, any surveys you create or data you collect will not be accessible from the HKBU Qualtrics site.

How do I get a Qualtrics account?
Anyone with a HKBU account can create a Qualtrics account. Enter your first and last name, email address, HKBU account login and HKBU account password. You can only create one account. To log in to Qualtrics once the account has been created, use your HKBU account login and password.

What if I have questions about Qualtrics?

  1. If you are experiencing access problems (not able to create an account or not able to login to Qualtrics), please contact your University support representative.
  2. Most questions can be answered by going to Qualtrics On-line Tutorials. The Qualtrics website offers an extensive set of online resources.
  3. Contact Qualtrics using e-mail.


  1. Unauthorized access or misuse of computer resources or disclosure of sensitive information may result in disciplinary or legal action. Read Hong Kong Baptist University's Privacy Policy.
  2. For the data privacy concern, in each survey the user should add the following disclaimer:
    Your responses and related data collected by this survey will be used to generate statistics and reports for analysis and research. Please be assured that your personal identity will be kept confidential and the results will not be made available in a form which identifies you.

For security reasons, please logout and close your web browser once you have finished your session.

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